ScanTexas provides a superior level of technical support by having well trained technical support personnel that work closely with manufacturer’s technical support to provide complete project integration support. The first step is to contact Christian Gadd for ScanTexas Technical Support at 817-521-8703, or email to christian @scantexas.com
If you are having trouble with a data collection solution, please contact Christian Gadd, our Technical Support Manager, at either 817-521-8703, email@example.com, or contact your ScanTexas sales rep. Support is also available directly from the manufacturers.
ScanTexas can provide Onsite or Remote WebEx installations or support. ScanTexas can also provide a wireless site survey using industry standard wireless network planning tools. These ScanTexas services can be billed per day or per half day plus travel expenses based on customer request. Please contact a local ScanTexas Sales Representative for more information.
Here are our vendor websites and tech support phone numbers:
- Zebra Technologies, 800-653-5350, http://www.zebra.com/us/en/support-downloads.html
- Honeywell, https://www.honeywellaidc.com/en-US/contact/Pages/technical-support.aspx
- Intermec, 800-755-5505, http://www.intermec.com/support/index.aspx
- Datalogic, http://www.datalogic.com/eng/support-services/automatic-data-capture/technical-support-automatic-data-capture-sf-81.html
- Ruckus Wireless, https://support.ruckuswireless.com
- Microscan, http://www.microscan.com/en-us/ServiceAndSupport.aspx